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INSTALLATION PROCESS

TLDR: you give us a flat yard and we will give you a pool in one day.

1. WHO DOES EACH STEP

CUSTOMER RESPONSIBILITES

The Customer is responsible for:

  • Finding a landscaper to level the ground or leveling the ground yourself. We have landscaper recommendations below.

  • Creating a leveled ground that:

    • is at least 18'4" x 9'2" (we have all the measurement details below in Section 2).

    • has all grass, rocks, and debris removed.

    • is a base of hard-packed decomposed granite, concrete, or another hard-packed surface.

  • Ensuring the pool location has access to a code-compliant GFCI 2 or 4-outlet receptacle that is:

  • Ensuring the pool location has access to a hose to fill up the pool. 

  • Sending photos of your leveled space to Delphina for confirmation. 

DELPHINA
RESPONSIBILITES

Included in the cost the pool, the Delphina Team is responsible for:

  • Making this process easy and fun!

  • Confirming that your yard is properly leveled by providing you with a ZipLevel leveling device which will tell you any slope in 1 minute.

  • Reviewing photos of your space and scheduling you for an installation day.

  • Delivering and unpacking all products.

  • Laying a foam base and adding cement supports on any natural base.

  • Assembling the pool and starting fill up.

  • Coming back on site after fill-up to do "Pool School," teaching you how to operate and maintain your pool.

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2. CHOOSE YOUR POOL LOCATION

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WHERE SHOULD MY POOL GO?

It can go anywhere! Just make sure that the space can accommodate the dimensions below and meets our Electrical Requirements. Finding the flattest part of your yard will make it the cheapest and easiest to level. Putting your pool under a tree can be nice if you want shade, but also plan for a bit more maintenance in the Fall when the leaves are dropping.

 

Want help determining where to put it? Email us at hello@delphinapools.com or text us at 512.710.1512. We can schedule a FaceTime call!

LEVELING DIMENSIONS

Depending on what accessories you're ordering, below are the dimensions of the area that should be leveled. The seating, bar, and stair areas do not need to be a hard compacted surface but can instead be a base of gravel, mulch, grass, or turf (gravel or turf keeps pools the cleanest!). Pea gravel is the softest gravel option on the feet. Not noted in the dimensions below is that you will need to be able to open a cabinet on just one of the long sides (either the front or the back), meaning that at least one long side cannot go directly against a fence/wall. This cabinet door can either be opened up or popped off, so 2' is enough clearance off a fence/wall.

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3. LEVEL YOUR SPACE

HOW TO PROPERLY LEVEL YOUR GROUND

Properly leveling your ground is the most important part of the Delphina installation process. A leveled ground with a hard-compacted base ensures a sturdy, beautiful, and long-lasting pool. To level your area, you can either do it yourself or work with a landscaper. Leveling costs are highly dependent on the slope of your land and the ground type, and landscapers will come on-site to provide you with a quote. Note: While the pool can structurally handle being on a slope up to 2", it will not be aesthetically pleasing once the pool is filled with water. If you level your ground and you anticipate rain or heavy winds before installation day, add a 10x20 waterproof tarp (readily available on Amazon) to prevent any damage from weather!

Landscapers can suggest and quote a few options (see images below):

  1. OPTION 1: Dig out land to make it level and add a light layer of hard-compacted decomposed granite (DG). 

  2. OPTION 2: Build a leveled box and fill it with hard-compacted decomposed granite (DG). We recommend using welded steel or bricks/limestone. For a more cost-effective option, you can use interlocking steel edging but it needs to be dug deep to be very stable. Do not use wood. It will weather and need to be replaced. 

  3. OPTION 3: Create a concrete foundation (note that this option counts as impervious coverage).

Scroll through each option below to see images of leveled yards.

OPTION 1: Level ground and add light layer of packed DG.

OPTION 2: Build a leveled box and fill with packed DG.

OPTION 3: Build concrete slab.

AUSTIN LANDSCAPER RECOMMENDATIONS

Here are some Austin landscapers we have worked with and recommend! If you contact them, let them know that you're getting a Delphina Pool and they will come onsite for a quote.

ATX FIGUEROA CONSTRUCTION

FRANCISCO CAMPUZANO

Email: panchocampuzano500

@gmail.com
Text/Call: 512.680.2116

VERDE TURF & OUTDOORS

Website: Verde Turf

Call: 512-750-2150

CUTTERS LANDSCAPING

Website: Cutters Landscaping

Text/Call: 512.560.1968

Landscaper

DALLAS LANDSCAPER RECOMMENDATIONS

Here are some Dallas landscapers we recommend! If you contact them, let them know that you're getting a Delphina Pool, send them the link to this page for the yard requirements, and request and on-site quote.

COMING SOON!

COMING SOON!

COMING SOON!

COMING SOON!

HOUSTON LANDSCAPER RECOMMENDATIONS

Here are some Houston landscapers we recommend! If you contact them, let them know that you're getting a Delphina Pool, send them the link to this page for the yard requirements, and request and on-site quote.

COMING SOON!

COMING SOON!

COMING SOON!

COMING SOON!

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4. CONFIRM IT'S LEVEL

READY FOR INSTALLATION? LET'S MAKE SURE!

There's an awesome tool called a ZipLevel that will confirm if your ground is perfectly level and ready for installation. It's very easy to use and can tell you everything you need to know within a few minutes. To borrow a ZipLevel from us, submit the form below to receive the tool. If you're in Austin, it will arrive via Uber. If you're in Dallas or Houston, it will arrive via UPS with a pre-stamped return label. If you're in Austin, please return via Uber Package. We will reimburse your ride in your final payment.

HOW TO USE THE ZIPLEVEL IN 1 MINUTE

BORROW A ZIPLEVEL

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5. SEND US PHOTOS/VIDEOS

To confirm you are ready for installation, please email us (hello@delphinapools.comthree photos/videos. You can easily make notes on photos using Instagram or the photo app on your phone. Please reach out with any questions!

1) PHOTO: A zoomed-out photo of the ground showing the ZipLevel measurements around the perimeter and center. All measurements should be within 1". You could also do a video.

2) VIDEO: A zoomed-in video showing that the ground is hard compacted and not soft. Watch the video above to see a ground that is not prepped accurately.

3) PHOTO: A zoomed-out photo confirming the dimensions in inches. We have shown up before and the pad was too small.

4) PHOTO: A zoomed-out photo noting the desired sides for the stairs, cabinet, and other items.

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6. BOOK INSTALLATION DAY

Once we have confirmed that your space is ready, we will get you scheduled for installation. Installation takes 4 hours and you do not need to be home during the install. However, you need to be available in the evening to turn off the water fill up. Fill up takes 4-10 hours depending on your water pressure.

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