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INSTALLATION PROCESS

In summary: you give us a flat yard and an outlet, and we will give you a pool in one day.

1. REVIEW WHO DOES WHAT

CUSTOMER RESPONSIBILITES

  • Choose the Spot: We have a "Perfect Location Checklist" and a life-size blueprint to help. 

  • Prep the Ground: You can hire our highly-suggested preferred landscaper, choose another landscaper, or prep yourself.

  • Ensure Electrical Compliance: Our equipment requires a standard GFCI outlet at a certain distance from the pool. Your spot may be good to go or you can hire an electrician to easily get you up to code and meet our requirements. 

  • Pre-Install Yard Review: If our preferred landscaper does the yard prep, they'll do this at the end of their job. If someone else does the prep, we will send a rep out to ensure the yard is ready for the big day! 

  • Save the Date: Book your one-day installation and get your swimsuits ready! 

  • Fun & Safe for All: Founded by a mom of two young kids, Delphina is passionate about pool safety. If little ones will be using the pool, please read our Child Safety Commitment for ways to keep swim time fun and worry-free. :)​​

DELPHINA
RESPONSIBILITES

  • Fun & Stress-Free: If you have any questions or need help at any point, we’ve got you covered!

  • Yard Review: If you choose not to use our preferred landscaper for prep, we’ll schedule a visit to review your yard once it’s ready for an additional fee. This ensures everything is set for installation and helps catch any potential issues early.

  • Build and Fill:  We take care of it all—delivery, unpacking, laying a soft foam base, assembling the pool, and getting the water flowing!

  • Pool School: Once your pool is filled, we’ll return to show you how to maintain and operate it, ensuring years of hassle-free enjoyment.​​​​​​​​​

  • Safety Consultation: If little ones will be using the pool, we’re here to provide guidance on the best safety measures to give you peace of mind.​​

#1 who does each step

2. CHOOSE YOUR POOL LOCATION

#2 choose your pool location

We're so excited for you to create a beautiful space for years of memorable outside enjoyment with your friends and family! The first step is choosing the ideal spot in your yard. Use our checklist below and give us a call or text if you need help.​

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The perfect location:

 

IS PROPERTY COMPLIANT

This one might seem obvious, but you'll want to ensure your pool is on your property and doesn’t interfere with public utility easements. Double-check your survey to confirm where you're allowed to build and that you adhere to building location code IRC-LA R109.1.7.​

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CAN BE LEVELED TO THESE DIMENSIONS

Now is the time to dream up your ideal backyard design and consider what furniture add-ons you'll incorporate into your pool. Depending on your desired add-ons, the area you choose should be able to fit the dimensions below and be able to be leveled. We have more details on how to level below!​​

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​MEETS OVERHEAD CABLE CLEARANCE REQUIREMENTS

Specific clearance distances must be maintained between pools and overhead power lines to prevent electrical hazards. If you need help identifying your cables and measuring distances, contact a licensed electrician (we have some favorites on our Electrical Requirements pages).

 

Use the images below as guides and, for more info, refer to National Electrical Code 680.9 and Austin Energy Design Criteria Fig. 1.10.7A.

03

CAN MEET OUR ELECTRICAL REQUIREMENTS

Our pool equipment requires a standard outdoor outlet at a certain distance from the pool. There's a chance you can find a pool location that doesn't require any electrical work. If you do need an outlet updated or installed closer or further from the pool location, we have Austin electrician suggestions that can easily do this work for you. We've made a helpful page with images here.

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04

HAS ACCESS TO WATER AND A HOSE

Pool fill-up takes an average of 6 hours with a garden hose. Please make sure you have a hose long enough to reach. 

05

CAN MEET OUR BARRIER/FENCING REQUIREMENTS

The international and national pool associations set barrier requirements to ensure that your pool is safe for children and the rules apply whether you have children or not.

 

A barrier can be a standard wood/metal fence, a mesh pool fence, a certified pool safety cover, and/or a house with door alarms. If you have a fence around your backyard, you're likely close to meeting the standards and just need to add door alarms. Please read these requirements in full to learn more.

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Overhead Cable Requirements
#3 level your space

3. LEVEL YOUR SPACE

WHO SHOULD LEVEL YOUR GROUND

Properly leveling your ground is the most important part of the Delphina installation process. A leveled ground with a hard-compacted base ensures a sturdy, beautiful, and long-lasting pool. You can use our highly recommended landscaper, hire another landscaper, or do the work yourself.​ 

 

Preferred Landscaper: To make the process easy, we’ve partnered with Verde Turf & Outdoors, our trusted landscaper in Austin. They are skilled in Delphina standards and installation, and their experienced team ensures quality work, fair pricing, and attention to detail. For an on-site quote, call 512-750-2150.​ 

 

Another Landscaper or Prepping Yourself: Using a different landscaper or doing the work yourself is a-ok —just be sure to follow our detailed Leveling Requirements. If you choose this option, a $300 surcharge will be applied for a trained Verde Turf & Outdoors rep to go onsite, verify leveling, and ensure your yard meets all standards. This step is essential to guarantee a perfectly prepped spot for years of enjoyment!​

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Other Austin Landscapers Familiar with Delphina Pools:

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HOW TO LEVEL YOUR GROUND

There are 3 common ways to level a yard for a Delphina Pool. Landscapers can recommend and quote options. Please follow our detailed Leveling Requirements

 

  • OPTION 1: No retaining structure with a light layer of compacted material. This is only if your yard is already pretty close to level.

  • OPTION 2: Build a level retaining structure and fill it with a hard-compacted material. 

  • OPTION 3: Pour a concrete slab. Note that concrete counts as impervious coverage.​

Scroll through each option below to see images of leveled yards.

OPTION 1: No retaining structure with a light layer of compacted material.

OPTION 2: Build a level retaining structure and fill it with a hard-compacted material. 

OPTION 3: Build a concrete slab.

#4 confirm or update electrical

4. REVIEW YOUR ELECTRICAL

After the pool spot is level, now is the time to make sure your electrical is good to go!

 

We created a detailed page on Electrical Requirements that must be implemented before installing a pool. In summary, you need an outlet receptacle at least 6' away from the pool water but within 25' of the pump cabinet so that the cord reaches the outlet, and you don't need an extension cord. Additionally, you need to make sure your outlet is GFCI compliant. 

#5 confirm it's ready

5. ON-SITE YARD REVIEW

It's time to get the sign-off for installation using our Pre-Install Checklist. You're almost ready for swimming!

 

Preferred Landscaper:  If Verde Turf & Outdoors preps your yard, they will review this checklist with you after they've completed their work for no additional fee.


Another Landscaper or Prepping Yourself: Just let us know when the yard is complete, and we will schedule a representative to review the site for a $300 per-visit fee. Over the years, we’ve seen many accidental yard-prep errors, like uneven grounds, weak landscaping materials, loose compaction that would cause pool sinking, and more. We promise this review is worth every penny to ensure your spot is ready for years of enjoyment!

6. BOOK INSTALL DAY & POOL SCHOOL

#6 send photos

The big day is almost here! We’ll schedule your installation once everything on the checklist is complete.

 

The installation takes about 4 hours, and you don't need to be home during that time. However, you'll need to be available to turn off the water fill-up, which takes between 4 to 10 hours, depending on your water pressure.

 

Once the pool is filled, a member of our team will return for a 30-minute "Pool School" session. During this time, they will teach you how to use, maintain, and enjoy your new pool!

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