INSTALLATION PROCESS
In summary: you give us a flat yard and an outlet, and we will give you a pool in one day.
1. REVIEW WHO DOES WHAT
CUSTOMER RESPONSIBILITES
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Choose the Spot: We have a "Perfect Location Checklist" and a life-size blueprint to help.
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Prep the Ground: You can hire our highly-suggested preferred landscaper, choose another landscaper, or prep yourself.
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Ensure Electrical Compliance: Our equipment requires a standard GFCI outlet at a certain distance from the pool. Your spot may be good to go or you can hire an electrician to easily get you up to code and meet our requirements.
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Pre-Install Yard Review: If our preferred landscaper does the yard prep, they'll do this at the end of their job. If someone else does the prep, we will send a rep out to ensure the yard is ready for the big day!
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Save the Date: Book your one-day installation and get your swimsuits ready!
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Fun & Safe for All: Founded by a mom of two young kids, Delphina is passionate about pool safety. If little ones will be using the pool, please read our Child Safety Commitment for ways to keep swim time fun and worry-free. :)​​
DELPHINA
RESPONSIBILITES
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Fun & Stress-Free: If you have any questions or need help at any point, we’ve got you covered!
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Blueprint: If you need help figuring out the best spot to put your pool, we have a life-size blueprint available to help.
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Code-Compliance: We've written out everything you need to know about to ensure you're up to code and have a safe, stress-free swim experience.
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Yard Review: If you choose not to use our preferred landscaper for prep, we’ll schedule a visit to review your yard once it’s ready for an additional fee. This ensures everything is set for installation and helps catch any potential issues early.
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Build and Fill: We take care of it all—delivery, unpacking, laying a soft foam base, assembling the pool, and getting the water flowing!
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Pool School: Once your pool is filled, we’ll return to show you how to maintain and operate it, ensuring years of hassle-free enjoyment.​​​​​​​​​
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Safety Consultation: If little ones will be using the pool, we’re here to provide guidance on the best safety measures to give you peace of mind.​​
2. CHOOSE YOUR POOL LOCATION
We're so excited for you to create a beautiful space for years of memorable outside enjoyment with your friends and family! The first step is choosing the ideal spot in your yard. Use our checklist below.
Need additional help? We have a true-to-scale, life-size blueprint. Watch this video on how to use it.
The perfect location:
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CAN MEET OUR BARRIER REQUIREMENTS
The international and national pool associations set barrier requirements to ensure that your pool is safe from wandering children.
Requirement Summary: (details and images on our Barrier Requirements Page).
1. Fence Needed: The yard must be enclosed by a fence. If not, there should be a mesh pool fence around the pool area or a certified pool safety cover on the pool.
2. Height: The fence surrounding the yard must be at least 4 feet tall and not have openings larger than 4" so a kid can't squeeze in.
3. Entry Door Latches: If the door latch is on the outside of the gate, it needs to be at least 54" off the ground so a kid can't access it. If the latch is on the inside of the gate, it just needs to be 3" below the top so a kid can't reach over a grab it.
4. Door Alarms: All doors and low windows that allow access to a swimming pool should be equipped with an audible alarm. These can be installed for $30 and in 5 minutes.
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IS PROPERTY COMPLIANT
This one might seem obvious, but you'll want to ensure your pool is on your property and doesn’t interfere with public utility easements. Double-check your survey to confirm where you're allowed to build and that you adhere to building location code IRC-LA R109.1.7.​
CAN FIT ALL ITEMS & HAS CLEARANCE FOR THE CABINET
Now is the time to dream up your ideal backyard design and consider what furniture add-ons you'll incorporate into your pool. Depending on your desired add-ons, the area you choose should be able to fit the dimensions below and be able to be leveled. We have more details on how to level below!
​MEETS OVERHEAD CABLE CLEARANCE REQUIREMENTS
Specific clearance distances must be maintained between pools and overhead power lines to prevent electrical hazards. If you need help identifying your cables and measuring distances, contact a licensed electrician (we have some favorites on our Electrical Requirements pages).
Use the images below as guides and, for more info, refer to National Electrical Code 680.9 and Austin Energy Design Criteria Fig. 1.10.7A.
CAN MEET OUR ELECTRICAL REQUIREMENTS
The pool equipment requires a standard outdoor outlet at a certain distance from the pool. There's a chance you can find a pool location that doesn't require any electrical work. If you do need an outlet updated or installed closer or further from the pool location, we have electrician suggestions that can easily do this work for you.
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Requirement Summary:​ (details and images on our Electrical Requirements Page)
1. GFCI Protection: The outlet receptacle must be GFCI-protected, have four outlets (called a 2-gang outlet), and have an outdoor waterproof cover.
2. Outlet Proximity: The outlet receptacle must be at least 6' away from the water's edge but within 25' of the pump cabinet so that you don't need to use any extension cords.
3. Lighting Around the Pool: Lighting fixtures with standard voltage need to be at least 5' away from the pool.
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HAS ACCESS TO WATER AND A HOSE
Pool fill-up takes an average of 6 hours with a garden hose. Please make sure you have a hose long enough to reach.
3. LEVEL YOUR SPACE
WHO SHOULD LEVEL YOUR GROUND
Properly leveling your ground is the most important part of the Delphina installation process. A leveled ground with a hard-compacted base ensures a sturdy, beautiful, and long-lasting pool. You can use our highly recommended landscaper, hire another landscaper, or do the work yourself.​
Preferred Landscaper: To make the process easy, we’ve partnered with Verde Turf & Outdoors, our trusted landscaper in Austin. They are skilled in Delphina standards and installation, and their experienced team ensures quality work, fair pricing, and attention to detail. For an on-site quote, call 512-750-2150.​
Another Landscaper or Prepping Yourself: Using a different landscaper or doing the work yourself is a-ok —just be sure to follow our detailed Leveling Requirements. If you choose this option, a $300 surcharge will be applied for a trained Verde Turf & Outdoors rep to go onsite, verify leveling, and ensure your yard meets all standards. This step is essential to guarantee a perfectly prepped spot for years of enjoyment!​
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Other Austin Landscapers Familiar with Delphina Pools:
- ATX Figueroa Construction: Figueroa Construction. eddiepfigueroa@yahoo.com, 512.436.1027
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Francisco Campuzano: panchocampuzano500@gmail.com, 512.680.2116
HOW TO LEVEL YOUR GROUND
There are 3 common ways to level a yard for a Delphina Pool. Landscapers can recommend and quote options. Please follow our detailed Leveling Requirements.
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OPTION 1: No retaining structure with a light layer of compacted material. This is only if your yard is already pretty close to level.
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OPTION 2: Build a level retaining structure and fill it with a hard-compacted material.
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OPTION 3: Pour a concrete slab. Note that concrete counts as impervious coverage.​
Scroll through each option below to see images of leveled yards.
OPTION 1: No retaining structure with a light layer of compacted material.
OPTION 2: Build a level retaining structure and fill it with a hard-compacted material.
OPTION 3: Build a concrete slab.
4. REVIEW YOUR ELECTRICAL
After the pool spot is level, now is the time to make sure your electrical is good to go!
We created a detailed page on Electrical Requirements that must be implemented before installing a pool. In summary, you need an outlet receptacle at least 6' away from the pool water but within 25' of the pump cabinet so that the cord reaches the outlet, and you don't need an extension cord. Additionally, you need to make sure your outlet is GFCI compliant.
5. ON-SITE YARD REVIEW
It's time to get the sign-off for installation using our Pre-Install Checklist. You're almost ready for swimming!
Preferred Landscaper: If Verde Turf & Outdoors preps your yard, they will review this checklist with you after they've completed their work for no additional fee.
Another Landscaper or Prepping Yourself: Just let us know when the yard is complete, and we will schedule a representative to review the site for a $300 per-visit fee. Over the years, we’ve seen many accidental yard-prep errors, like uneven grounds, weak landscaping materials, loose compaction that would cause pool sinking, and more. We promise this review is worth every penny to ensure your spot is ready for years of enjoyment!
6. BOOK INSTALL DAY & POOL SCHOOL
The big day is almost here! We’ll schedule your installation once everything on the checklist is complete.
The installation takes about 4 hours, and you don't need to be home during that time. However, you'll need to be available to turn off the water fill-up, which takes between 4 to 10 hours, depending on your water pressure.
Once the pool is filled, a member of our team will return for a 30-minute "Pool School" session. During this time, they will teach you how to use, maintain, and enjoy your new pool!